At KALI SHOES, we aim to process and deliver your orders promptly. Please review our shipping policy below.

1. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Custom or out-of-stock items may take longer. We will notify you in advance of any additional processing time.

2. Shipping Methods & Delivery Time

Estimated delivery times after dispatch are:

• Standard shipping: 5–7 business days.
• Expedited shipping (if available): 2–4 business days.

Delivery times may vary depending on your location and the courier service.

3. Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
• Free shipping may be available on select orders or during promotional offers.

4. Order Tracking

• Once your order has been shipped, we will send a tracking number to your email address.
• You can track your shipment on the courier’s website using this number.

5. Shipping Address

Please ensure that your shipping address is accurate and complete when placing your order. KALI SHOES is not responsible for delays or lost shipments caused by incorrect or incomplete addresses provided by customers.

6. Lost or Damaged Shipments

If your shipment is lost or damaged during transit, please contact us immediately at kali.shoe.agra@gmail.com with your order and courier details.

A replacement or refund will be provided after verification.

7. Important Notes

• Delivery times are estimates and are not guaranteed.
• Weather conditions, courier delays, or unforeseen events may affect shipping schedules.
• For any shipping-related questions, contact kali.shoe.agra@gmail.com.
• COD orders are subject to order verification and stock availability. The seller reserves the right to cancel an order before dispatch in case of stock unavailability, incorrect/incomplete customer information, suspected fraudulent order, delivery-service limitations, or inability to fulfil the order