Shipping Policy

1. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Custom or out-of-stock items may take longer; customers will be notified in advance.

2. Shipping Methods & Delivery Time

• Standard shipping: 5–7 business days.
• Expedited shipping (if available): 2–4 business days.
• Delivery times may vary depending on location and courier service.

3. Shipping Charges

• Shipping fees are calculated at checkout and depend on the delivery location and chosen shipping method.
• Free shipping may be offered on select orders or promotions.

4. Order Tracking

• A tracking number will be provided via email once the order is shipped.
• Customers can track their shipment using the courier’s website.

5. Shipping Address

• Ensure the shipping address provided is accurate and complete.
• The company is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

6. International Shipping

• If applicable, international shipping fees, customs duties, and taxes are the responsibility of the customer.
• Delivery times may vary based on destination and customs clearance.

7. Lost or Damaged Shipments

• If the shipment is lost or damaged during transit, contact customer support at kali.shoe.agra@gmail.com immediately with order and courier details.
• Replacement or refund will be provided after verification.

8. Important Notes

• Delivery times are estimates and not guaranteed.
• Weather, courier delays, or unforeseen events may affect shipping schedules.